Returns & Refunds
Our Return Policy
At BrightNest Appliances, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Return Window
Returns are accepted within 30 days of delivery.
Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized products
- Items damaged by misuse
- Final sale items
Refund Process
Once your returned item is received and inspected, we'll notify you by email.
Approved refunds will be issued to your original payment method.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Need Help?
If you have any questions regarding returns or refunds, please contact us.