BrightNest Shipping Policy

Last updated: August 24, 2026

Shipping area

BrightNest currently ships only to addresses within the United States. We do not offer international shipping.

Order processing

Orders are normally processed within 1–3 business days. Orders placed on weekends or public holidays begin processing on the next business day. You will receive tracking information by email after your order ships.

Delivery estimates

U.S. delivery generally takes 3–10 business days after processing. Delivery times are estimates and may vary because of carrier delays, weather, product availability, or the destination.

Shipping costs

Many AutoDS-fulfilled products include free standard shipping. For products in our general shipping profile, standard U.S. shipping is $8 for orders below $70 and free for orders of $70 or more. The final shipping charge, if any, is shown at checkout before payment.

Split shipments

Items may ship separately when they are fulfilled from different locations. You may receive more than one tracking number, but you will not be charged more than the amount shown at checkout.

Order tracking

Once your order ships, we will email you a tracking number. Tracking information may take up to 48 hours to update after the carrier receives the package.

Address changes

Please verify your shipping address before placing your order. Contact us as soon as possible if a correction is needed. We cannot guarantee address changes after an order has entered processing, and we are not responsible for delays or losses caused by an incorrect address supplied by the customer.

Lost, damaged, or incorrect orders

If an order arrives damaged, contains the wrong item, or appears to be lost, contact us within 7 days of delivery or the expected delivery date. Include your order number and photos when applicable so we can investigate and help resolve the issue.

Contact us

For shipping questions, email brightnestappliances@gmail.com or use our Contact Us page. We aim to respond within 1–2 business days.